We did a mini vacation to celebrate my husband and my birthdays and our anniversary and Valentine's all in one. We really enjoyed staying here. The hospitality of the folks who work here is awesome we did the breakfast package which we highly recommend because they are amazing outstanding terrific service food is wonderful and they treat like they have known us their whole lives which was awesome we highly recommend getting a high room the view is worth it. Only downfall was Everytime we went out to do something we couldn't walk bc the homeless guys would chase you off and onto the property which was uncomfortable it's sad actually. We rented bikes and scooters just to take off haha they're spectacular and fun to ride and Westin keeps a lot on the property too
David Andora
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January 20, 2026
Once a 4-star hotel, this property is now in serious need of a major renovation. I genuinely love the late-1970s architecture, so I appreciate that aspect and wish the hotel would lean into that. Unfortunately, the rooms and common areas are extremely worn and dated...more early-2000s, and I’ve stayed in 2-star motels that were in better condition.
The shower had strong water pressure (a definite plus), but the drain was clogged, and the room frequently smelled like sewer gas. Top sheets for the beds are not large enough.
The Sundial Bar was fun and not crowded, even during an otherwise busy stay. The pool area is nice, though almost comically hidden.
Be aware that anything sent to you at the hotel is routed through the on-site FedEx location, with additional fees ranging from $10–$30. Housekeeping also removed a personal pillow during our stay, which was disappointing.
This could be a great hotel with a significant update. The service, location, and views are all nice - when the windows aren’t completely fogged, which they were for most of our stay. Overall, decent, but don’t expect a 4-star experience.
Nicole Nelson
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February 08, 2026
I was extremely disappointed with my stay at this Westin property. I typically expect a high standard from this brand, but the condition of the hotel was far below expectations and more comparable to a budget motel.
The cleanliness and maintenance were poor throughout the property. The carpets were torn, walls were heavily scratched and in need of paint, and the chairs in the room were damaged. The pool area was especially concerning — lighting was so dim you could not clearly see the bottom, and used towels were left scattered around with no visible staff attending to the area. I also did not observe any noticeable security presence during my stay.
The on-site Starbucks was also problematic. I ordered a plain coffee twice, and both times it had a very unpleasant taste, suggesting the creamer or equipment may not have been fresh or properly maintained.
During the night, I was awakened around 2:30 AM by what sounded like multiple gunshots followed by police and ambulance sirens, which felt unsafe and unsettling. Given the condition of the property and lack of visible security measures, this added to the overall concern.
Additionally, the hotel charges $65 per day for parking, yet the process to park and retrieve a vehicle took an excessive amount of time.
Overall, the property did not match the appearance presented online and did not meet the standards I associate with the Westin brand. I would not recommend staying at this location.
Kasun Marshall
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March 10, 2026
View was the only plus point of this hotel. Breakfast was better than most hotels in the US but nothing that made me excited about. The rooms were very spacious but not at all clean, the carpet was very sticky, there was dust at almost every corner and the floor decor looked dark and muggy. Not what I expected from a Marriot hotel
Matthew “Matty” Burke
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February 16, 2026
Rooms are very squshy, the bathroom was extremely small, you could sit on the toilet: touch the sink, the shower, and the door all at once.
The rooms need to renovoated as well as the hotel, it's dated, and expensive for what you don't get to enjoy. The observatory viewing floor on 72 was closed and had no time frame of when it would reopen, another disappointment. We were there for 4 days and we had no hot water, we called and talked to the front desk everyday, the Westin staff always mentioned maintenance was on their way... maybe the maintenance crew was coming from Marriott headquarters in Maryland to ATL¿¡ The front desk staff mentioned that the management staff was unavailable for 4 days to discuss this issue with us and the hotel was fully booked so their were no rooms for the Westin to move us into! The sheets were dirty and stained, our bathroom sink was cracked. Plus our refrigerator was broken, it wouldn't get cold, the housekeeping staff verified it was broken. Overall another dilapitating overpriced Marriott property!!!
The front desk couldn't offer us money back for our stay as management wasn't available to approve the reimbursement. Once again a disappointment from a $80 billion company.
Thank you, Marriott for a horrible stay in ATL!!!
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We did a mini vacation to celebrate my husband and my birthdays and our anniversary and Valentine's all in one. We really enjoyed staying here. The hospitality of the folks who work here is awesome we did the breakfast package which we highly recommend because they are amazing outstanding terrific service food is wonderful and they treat like they have known us their whole lives which was awesome we highly recommend getting a high room the view is worth it. Only downfall was Everytime we went out to do something we couldn't walk bc the homeless guys would chase you off and onto the property which was uncomfortable it's sad actually. We rented bikes and scooters just to take off haha they're spectacular and fun to ride and Westin keeps a lot on the property too
Once a 4-star hotel, this property is now in serious need of a major renovation. I genuinely love the late-1970s architecture, so I appreciate that aspect and wish the hotel would lean into that. Unfortunately, the rooms and common areas are extremely worn and dated...more early-2000s, and I’ve stayed in 2-star motels that were in better condition. The shower had strong water pressure (a definite plus), but the drain was clogged, and the room frequently smelled like sewer gas. Top sheets for the beds are not large enough. The Sundial Bar was fun and not crowded, even during an otherwise busy stay. The pool area is nice, though almost comically hidden. Be aware that anything sent to you at the hotel is routed through the on-site FedEx location, with additional fees ranging from $10–$30. Housekeeping also removed a personal pillow during our stay, which was disappointing. This could be a great hotel with a significant update. The service, location, and views are all nice - when the windows aren’t completely fogged, which they were for most of our stay. Overall, decent, but don’t expect a 4-star experience.
I was extremely disappointed with my stay at this Westin property. I typically expect a high standard from this brand, but the condition of the hotel was far below expectations and more comparable to a budget motel. The cleanliness and maintenance were poor throughout the property. The carpets were torn, walls were heavily scratched and in need of paint, and the chairs in the room were damaged. The pool area was especially concerning — lighting was so dim you could not clearly see the bottom, and used towels were left scattered around with no visible staff attending to the area. I also did not observe any noticeable security presence during my stay. The on-site Starbucks was also problematic. I ordered a plain coffee twice, and both times it had a very unpleasant taste, suggesting the creamer or equipment may not have been fresh or properly maintained. During the night, I was awakened around 2:30 AM by what sounded like multiple gunshots followed by police and ambulance sirens, which felt unsafe and unsettling. Given the condition of the property and lack of visible security measures, this added to the overall concern. Additionally, the hotel charges $65 per day for parking, yet the process to park and retrieve a vehicle took an excessive amount of time. Overall, the property did not match the appearance presented online and did not meet the standards I associate with the Westin brand. I would not recommend staying at this location.
View was the only plus point of this hotel. Breakfast was better than most hotels in the US but nothing that made me excited about. The rooms were very spacious but not at all clean, the carpet was very sticky, there was dust at almost every corner and the floor decor looked dark and muggy. Not what I expected from a Marriot hotel
Rooms are very squshy, the bathroom was extremely small, you could sit on the toilet: touch the sink, the shower, and the door all at once. The rooms need to renovoated as well as the hotel, it's dated, and expensive for what you don't get to enjoy. The observatory viewing floor on 72 was closed and had no time frame of when it would reopen, another disappointment. We were there for 4 days and we had no hot water, we called and talked to the front desk everyday, the Westin staff always mentioned maintenance was on their way... maybe the maintenance crew was coming from Marriott headquarters in Maryland to ATL¿¡ The front desk staff mentioned that the management staff was unavailable for 4 days to discuss this issue with us and the hotel was fully booked so their were no rooms for the Westin to move us into! The sheets were dirty and stained, our bathroom sink was cracked. Plus our refrigerator was broken, it wouldn't get cold, the housekeeping staff verified it was broken. Overall another dilapitating overpriced Marriott property!!! The front desk couldn't offer us money back for our stay as management wasn't available to approve the reimbursement. Once again a disappointment from a $80 billion company. Thank you, Marriott for a horrible stay in ATL!!!