Service was exceptional, from front desk to valet and porters to restaurant staff. Everyone was Friendly, helpful and attentive.
Beds were pretty comfortable. Complimentary water bottles were provided in the lobby and were very much appreciated. View from room was amazing!
Rooms are old and small, pretty run down. Bathroom very small. Furniture was torn and tattered. Place needs an update. Elevators were loud and one didn’t work several times.
Christopher Richards
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December 19, 2024
This is one of the best hotels I've ever stayed at. The guy who handled my process at the reception was very professional and even upgraded my room since it was my first time; to get a good view of the city at night. The room was clean, and overall, all my services were good. Whenever I come to Atlanta, this will be my place to stay cause I also love how secure I feel; people can't just freely come up and roam the halls. I also love that you can have mobile keys downloaded to your phones.
Lindsay V.
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December 26, 2024
We had an amazing stay. I think the woman who helped us at the front was Tiffany and she was super friendly and efficient. We had a great view from the room and the bed sheets were so comfortable. We decided we’re making it a tradition to come back every year.
Kimberly Griffin
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January 09, 2025
Patrick from guest services is amazing. I'm currently here as I write this review, and I just had to share how wonderful he is. He truly lifted my spirits when I was feeling down. Patrick, you are a true gem, and your kindness has genuinely made a difference in my experience. I hope The Westin appreciates you as a valuable employee.
Amena Mitchell
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January 03, 2025
Rooms are old and dated. Definitely not a four star hotel. Some of the cleaning staff is sub par.
Best thing is the beautiful view and location downtown.
Patrick at the front desk was also very helpful though.
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210 Peachtree St NW, Atlanta, GA 30303, USA
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Service was exceptional, from front desk to valet and porters to restaurant staff. Everyone was Friendly, helpful and attentive. Beds were pretty comfortable. Complimentary water bottles were provided in the lobby and were very much appreciated. View from room was amazing! Rooms are old and small, pretty run down. Bathroom very small. Furniture was torn and tattered. Place needs an update. Elevators were loud and one didn’t work several times.
This is one of the best hotels I've ever stayed at. The guy who handled my process at the reception was very professional and even upgraded my room since it was my first time; to get a good view of the city at night. The room was clean, and overall, all my services were good. Whenever I come to Atlanta, this will be my place to stay cause I also love how secure I feel; people can't just freely come up and roam the halls. I also love that you can have mobile keys downloaded to your phones.
We had an amazing stay. I think the woman who helped us at the front was Tiffany and she was super friendly and efficient. We had a great view from the room and the bed sheets were so comfortable. We decided we’re making it a tradition to come back every year.
Patrick from guest services is amazing. I'm currently here as I write this review, and I just had to share how wonderful he is. He truly lifted my spirits when I was feeling down. Patrick, you are a true gem, and your kindness has genuinely made a difference in my experience. I hope The Westin appreciates you as a valuable employee.
Rooms are old and dated. Definitely not a four star hotel. Some of the cleaning staff is sub par. Best thing is the beautiful view and location downtown. Patrick at the front desk was also very helpful though.