Just a lovely facility from the moment you drive up and throughout the facility. The wedding was in a beautiful white chapel with traditional wooden padded pews. Crystal chandeliers and candles, yet simple and understated. The ballroom was large and comfortable. Staff was attentive yet out of the way. The food was good. Handicapped and disabled were accommodated. Nice.
Joi Young
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May 28, 2026
Where do I even begin? From the very first email to the very last dance, Pristine Chapel Lakeside exceeded every expectation we had and truly brought our dream wedding to life. Every single detail was handled with care, professionalism, patience, and genuine love. I sent countless emails, questions, ideas, inspiration photos, last-minute thoughts, and changes - and every single time, the team responded with kindness, reassurance, and execution that was beyond what I imagined.
The decor was breathtaking. Walking into our reception honestly left me speechless because they captured our vision so perfectly. Every detail felt elegant, intentional, romantic, and completely "us". The food was AMAZING, the staff was attentive and warm, and the entire evening flowed flawlessly from beginning to end.
A special shoutout to Kayla, our DJ, who absolutely kept the energy going all night long! She understood the vibe perfectly and made sure every moment flowed seamlessly. And Melanie...my goodness. Melanie became more than just a coordinator throughout this process - she truly felt like family by the end of it all. She was patient, supportive, organized, calming, responsive, and poured so much love into making our wedding everything we dreamed of. I genuinely could not have done this without her.
What impressed me most is that nothing felt "cookie cutter." They listened to us. They cared. They paid attention to the little things that mattered. And on wedding day, everything went off without a hitch. I was able to fully enjoy being a bride because I knew we were in the best hands possible.
Pristine Wedding Chapel Lakeside gave us a wedding day that felt luxurious, magical, emotional, and unforgettable. We are forever grateful for every single person who played a role in making our "Forever Young" wedding absolutely perfect.
If you are considering booking here - DO IT. You will not regret it. This venue and team are truly something special.
Shaliah Perkins
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October 19, 2025
Beautiful venue and amazing staff. Our wedding yesterday 10/18/2025 was a magical evening. I must say I am very thankful for Melanie & Zack. No matter how many times I emailed, Melanie was there to answer every question and made sure everything went fine. I must say if you’re looking for a venue, please choose Pristine!! Our guest said that everything was beautiful. Especially the food was delicious!! They also made amazing drinks.
Shalanda Cofer-Fletcher
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March 30, 2026
THANK YOU to Pristine Chapel for giving us the wedding and reception of our dreams!! They handled EVERYTHING including the decorations, catering, and the order of ceremony for the wedding/reception. ❤️
Malik Hearst
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July 29, 2026
RUN AWAY!
Short version: We wish we had chosen a different venue. Between a guest table collapsing, food that didn't match the tasting, and disappointing post-wedding customer service, we cannot recommend Pristine Chapel.
My wife and I thought that we were in store for the best day of our lives with Pristine Chapel being the backdrop for our wedding. In the weeks after our wedding, this venue has almost singlehandedly turned what was supposed to be a great night into the worst experience we have had from a customer service and execution standpoint.
Falling Table - There were multiple instances that we observed or heard from our guests that fell way short of our expectations. Firstly, one of our reserve guests tables collapsed during the reception with the guests (such as my wife’s 90 year old grandmother) sitting there, with all of the beverages spilling all over peoples clothes and ruining certain guests clothing items to the point of having to throw them away.
It is the bare minimum expectation that when you sign a contract with a venue such as this that they can maintain tables that DON’T FALL. When those guests were prompted by Pristine Chapel to give feedback on their experience, my mother-in-law told them that it was unacceptable to have a guest table collapse, and to my knowledge, she still has not heard back from the venue with an apology or anything.
Poor Food – Pristine advertises their food tasting that they host quarterly as a way for you to decide what food you want to eat. If I were you, and for some reason after reading this review you still decide to sign on with them (you shouldn’t), I wouldn’t even bother going to the food tasting. The food we had at the tasting was so much better than the food we were served on our wedding night. My wife wanted an Asian Soy-Glazed Salmon and instead what we got was some cajun seasoned salmon with absolutely no glaze on it. We also received complaints from many guests that the salmon was dry and from some that the salmon was inedible. We don’t know why the food differed so dramatically from the tasting, but what we received was nothing like what had been presented.
Pressure Tactics – as my wife were getting ready to do our grand exit, the two coordinators on our wedding began to practically beg us to leave a video review on our experience. As a newly married couple, (and one that did not know about everything that happened on our wedding day until after the fact, and given that it was midnight and we both had been enjoying our wedding) we gave a review that spoke positively about our experience. The venue later pointed to that video as evidence that we had a positive experience despite the concerns we raised afterward. We're sure that they will either post the video on this review or say that the video speaks for itself, but from our experience, we wish we never did the video, or even signed with Pristine in the first place at this point.
Post-Wedding Communication – when we began to raise our concerns to the venue, all that they have done is essentially dismiss our concerns by providing excuses or saying they have evidence to the contrary (that we still haven’t seen). The customer service they have exhibited after our wedding has been appalling, and our experience has left us feeling that resolving our concerns in a way that respects the magnitude of the complaints was not a priority.
Based on our experience, we would not recommend this venue. If we could do it over again, we would rather have had a courthouse wedding than choose Pristine Chapel.
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7541 Mt Zion Blvd, Jonesboro, GA 30236, USA
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Just a lovely facility from the moment you drive up and throughout the facility. The wedding was in a beautiful white chapel with traditional wooden padded pews. Crystal chandeliers and candles, yet simple and understated. The ballroom was large and comfortable. Staff was attentive yet out of the way. The food was good. Handicapped and disabled were accommodated. Nice.
Where do I even begin? From the very first email to the very last dance, Pristine Chapel Lakeside exceeded every expectation we had and truly brought our dream wedding to life. Every single detail was handled with care, professionalism, patience, and genuine love. I sent countless emails, questions, ideas, inspiration photos, last-minute thoughts, and changes - and every single time, the team responded with kindness, reassurance, and execution that was beyond what I imagined. The decor was breathtaking. Walking into our reception honestly left me speechless because they captured our vision so perfectly. Every detail felt elegant, intentional, romantic, and completely "us". The food was AMAZING, the staff was attentive and warm, and the entire evening flowed flawlessly from beginning to end. A special shoutout to Kayla, our DJ, who absolutely kept the energy going all night long! She understood the vibe perfectly and made sure every moment flowed seamlessly. And Melanie...my goodness. Melanie became more than just a coordinator throughout this process - she truly felt like family by the end of it all. She was patient, supportive, organized, calming, responsive, and poured so much love into making our wedding everything we dreamed of. I genuinely could not have done this without her. What impressed me most is that nothing felt "cookie cutter." They listened to us. They cared. They paid attention to the little things that mattered. And on wedding day, everything went off without a hitch. I was able to fully enjoy being a bride because I knew we were in the best hands possible. Pristine Wedding Chapel Lakeside gave us a wedding day that felt luxurious, magical, emotional, and unforgettable. We are forever grateful for every single person who played a role in making our "Forever Young" wedding absolutely perfect. If you are considering booking here - DO IT. You will not regret it. This venue and team are truly something special.
Beautiful venue and amazing staff. Our wedding yesterday 10/18/2025 was a magical evening. I must say I am very thankful for Melanie & Zack. No matter how many times I emailed, Melanie was there to answer every question and made sure everything went fine. I must say if you’re looking for a venue, please choose Pristine!! Our guest said that everything was beautiful. Especially the food was delicious!! They also made amazing drinks.
THANK YOU to Pristine Chapel for giving us the wedding and reception of our dreams!! They handled EVERYTHING including the decorations, catering, and the order of ceremony for the wedding/reception. ❤️
RUN AWAY! Short version: We wish we had chosen a different venue. Between a guest table collapsing, food that didn't match the tasting, and disappointing post-wedding customer service, we cannot recommend Pristine Chapel. My wife and I thought that we were in store for the best day of our lives with Pristine Chapel being the backdrop for our wedding. In the weeks after our wedding, this venue has almost singlehandedly turned what was supposed to be a great night into the worst experience we have had from a customer service and execution standpoint. Falling Table - There were multiple instances that we observed or heard from our guests that fell way short of our expectations. Firstly, one of our reserve guests tables collapsed during the reception with the guests (such as my wife’s 90 year old grandmother) sitting there, with all of the beverages spilling all over peoples clothes and ruining certain guests clothing items to the point of having to throw them away. It is the bare minimum expectation that when you sign a contract with a venue such as this that they can maintain tables that DON’T FALL. When those guests were prompted by Pristine Chapel to give feedback on their experience, my mother-in-law told them that it was unacceptable to have a guest table collapse, and to my knowledge, she still has not heard back from the venue with an apology or anything. Poor Food – Pristine advertises their food tasting that they host quarterly as a way for you to decide what food you want to eat. If I were you, and for some reason after reading this review you still decide to sign on with them (you shouldn’t), I wouldn’t even bother going to the food tasting. The food we had at the tasting was so much better than the food we were served on our wedding night. My wife wanted an Asian Soy-Glazed Salmon and instead what we got was some cajun seasoned salmon with absolutely no glaze on it. We also received complaints from many guests that the salmon was dry and from some that the salmon was inedible. We don’t know why the food differed so dramatically from the tasting, but what we received was nothing like what had been presented. Pressure Tactics – as my wife were getting ready to do our grand exit, the two coordinators on our wedding began to practically beg us to leave a video review on our experience. As a newly married couple, (and one that did not know about everything that happened on our wedding day until after the fact, and given that it was midnight and we both had been enjoying our wedding) we gave a review that spoke positively about our experience. The venue later pointed to that video as evidence that we had a positive experience despite the concerns we raised afterward. We're sure that they will either post the video on this review or say that the video speaks for itself, but from our experience, we wish we never did the video, or even signed with Pristine in the first place at this point. Post-Wedding Communication – when we began to raise our concerns to the venue, all that they have done is essentially dismiss our concerns by providing excuses or saying they have evidence to the contrary (that we still haven’t seen). The customer service they have exhibited after our wedding has been appalling, and our experience has left us feeling that resolving our concerns in a way that respects the magnitude of the complaints was not a priority. Based on our experience, we would not recommend this venue. If we could do it over again, we would rather have had a courthouse wedding than choose Pristine Chapel.